Privacy Policy
Effective Date: 06 December 2024
At Wellness Hive Pro, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website wellnesshivepro.com or services, you agree to the terms outlined in this policy.
1. Contact Information
Wellness Hive Pro
173 Joo Chiat Rd, Singapore, 427444
📧 Email: [email protected]
📞 Phone: +65 6344 3113
2. Information We Collect
2.1 Personal Data
We may collect the following personal information when you interact with us:
- Contact Details: Name, email address, phone number, and mailing address (e.g., for bookings or inquiries).
- Payment Information: Details necessary to process transactions, such as credit card or billing information.
- Preferences: Details about your wellness goals, workshop choices, and interests.
2.2 Non-Personal Data
Automatically collected information when you visit our website, including:
- IP address, browser type, and access times.
- Device information and referring website.
2.3 Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather analytics. Cookies help us:
- Analyze website performance and track visitor preferences.
- Save your settings for future visits.
- Provide personalized recommendations and targeted promotions.
You can manage or disable cookies through your browser settings.
3. How We Use Your Data
Your personal data is used for the following purposes:
- To process bookings and payments for workshops or events.
- To respond to inquiries and provide customer support.
- To send updates, newsletters, and promotional offers (with your consent).
- To improve our website’s functionality and user experience.
- To comply with legal obligations or resolve disputes.
4. Sharing of Information
We respect your privacy and do not sell your data. However, we may share your information with:
- Service Providers: Third-party vendors for payment processing, website hosting, or email marketing.
- Legal Authorities: When required by law to comply with legal obligations or protect our rights.
All third parties are bound by confidentiality agreements and are required to use your data only for specified purposes.
5. Your Rights
Under the PDPA, you have the following rights regarding your personal data:
- Access and Correction: You can request access to or correction of your personal data.
- Withdrawal of Consent: You can withdraw your consent to our use of your data at any time.
- Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email or contacting us directly.
To exercise these rights, please contact us at [email protected].
6. Cookies Management
You can manage cookies through your browser settings to:
- Block or delete cookies.
- Receive notifications before cookies are stored.
Please note that disabling cookies may limit your access to certain website features.
7. Data Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. This includes encrypted payment gateways, secure servers, and regular audits of our data protection practices.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected]
📞 Phone: +65 6344 3113
📍 Address: 173 Joo Chiat Rd, Singapore, 427444